DEALNOVA / CUSTOMER CARE
Payment Policy
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Last updated: October 29, 2026
At Dealnova, we believe that purchasing artwork for your home should be simple, transparent, and secure. From selecting your favorite wall art print to completing your purchase, we aim to provide a straightforward checkout experience with clear payment information.
This Payment Policy explains the payment procedures, transaction security measures, billing responsibilities, and refund arrangements associated with purchases made through https://dealnova.shop/.
1. Payment Methods and Checkout Options
Dealnova provides payment options through the payment service providers available on our website.
The accepted methods are displayed during checkout and may include eligible electronic payment services, depending on the payment providers enabled for our store.
Available payment options may vary based on your device, financial institution, account eligibility, and the services supported by the relevant provider.
Before completing a purchase, customers can review their selected payment method and the total amount payable.
All transactions must be completed through an authorized payment option presented during checkout.
2. Payment Authorization and Order Confirmation
When you submit an order through Dealnova, you authorize payment of the total purchase amount displayed during checkout.
Payment confirmation is generally completed within 1–2 business days after an order has been submitted.
Payment confirmation is included in our overall 1–2 business day order processing window and does not add a separate processing stage.
After checkout is completed, an order confirmation email will be sent to the email address provided during your purchase.
This confirmation includes relevant transaction information, such as:
Order reference number.
Selected wall art prints.
Product quantities and available options.
Purchase total.
Applicable billing and delivery information.
Depending on the selected payment provider and checkout configuration, payment may be captured immediately or following authorization.
Additional transaction verification may occasionally be necessary before an order can proceed, which may affect processing times.
3. Secure Transaction Processing
Protecting payment-related information is an important part of our online shopping experience.
Dealnova uses third-party payment processing services and reasonable security precautions intended to reduce the risk of unauthorized transactions.
These measures may include:
Encrypted Checkout Connections
Secure HTTPS connections using SSL/TLS encryption help protect information transmitted between your browser and our website.
Payment Provider Security
Payment transactions are processed through third-party providers responsible for maintaining applicable payment security standards, including PCI DSS requirements where relevant.
Protection of Financial Credentials
Sensitive payment card information and banking credentials are processed through the applicable payment providers rather than stored directly on Dealnova-controlled website servers.
Transaction Verification
Security checks and fraud-prevention measures may be used to identify suspicious activity and help protect customers against unauthorized transactions.
Although these precautions are designed to support secure payment processing, no electronic payment system or online transaction can be guaranteed to be completely free from risk.
4. Billing Information and Customer Responsibilities
To help ensure successful payment authorization, customers must provide accurate and complete billing information during checkout.
Please carefully review your details before completing a purchase, including:
Full billing name.
Billing address.
Selected payment method.
Relevant payment information.
Final order amount.
Incorrect, incomplete, or outdated billing details may result in unsuccessful payment authorization, additional verification, or processing delays.
If a payment is declined, the order may remain pending or be canceled until the issue is resolved.
Customers experiencing payment difficulties may need to contact their bank or payment provider for further assistance.
5. Product Prices, Taxes, and Order Totals
All wall art print prices are displayed on the relevant product pages and during checkout.
Before confirming an order, customers can review the applicable purchase total, including:
The price of selected artwork.
Product quantities and variations.
Applicable sales taxes.
Any permitted additional charges disclosed during checkout.
Eligible discounts or promotional adjustments.
Dealnova offers free standard shipping throughout the United States for eligible wall art print orders, with no minimum purchase requirement.
The final amount payable is displayed before the transaction is submitted.
Prices and promotional offers may change over time, but changes generally do not affect orders that have already been accepted, except where an obvious pricing or listing error requires correction.
6. Refunds and Payment Reversals
If a return or refund is approved under our Returns & Refund Policy, the applicable refund will be issued to the original payment method used for the purchase.
Our standard refund schedule is:
Return inspection: Generally 3–5 business days after the returned product is received.
Refund issuance: Within 5–7 business days after return approval.
Bank or payment provider processing: An additional 3–10 business days for the funds to appear in the customer's account.
The time required for funds to become available depends on the financial institution or payment service provider.
For complete eligibility requirements and refund instructions, please review our Returns & Refund Policy.
7. Payment Difficulties and Customer Assistance
If you experience a problem completing checkout, encounter an unsuccessful transaction, or have questions about a payment associated with your order, our customer support team is available to assist you.
When contacting us about a transaction, please include your order number and a brief description of the issue.
For security purposes, please do not send complete credit card numbers, bank account passwords, or other sensitive financial credentials through email.
We aim to respond to customer inquiries within one business day, although responses may occasionally take longer during periods of increased demand.
8. Contact Information
For questions regarding accepted payment methods, transaction authorization, billing concerns, or refund processing, please contact Dealnova using the information below.
Store: Dealnova
Website: https://dealnova.shop/
Email: contact@dealnova.shop
Phone: +1 307 783 9461
Business Address: 201 S Jackson St, Jackson, WY 83001, USA
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